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Consistent communication…
Your Account Executive is the only contact you will need when communicating
with our agency.
From the initial review of a prospective placement through advice
that payment is on its way to your office, your Account Executive
is responsible for the relationship between our two firms. All communication
regarding the status of an individual claim, monthly reports, advice
of payment, closed accounts and specific requests for additional
documentation begins and ends with your Account Executive.
Contingent Fee Schedule…
We have no fixed fee schedule.
Your Account Executive is empowered with the authority to set the
contingent rate based on the specifics of your particular claim.
The age, balance and reason for non-payment of a claim all influence
our pricing. We believe this flexibility is a key ingredient to
our success in maintaining long-term relationships with our clients.
Should you desire a contractual fee schedule, we will happily oblige
your request. Our Rate Review Committee will assess the projected
annual volume, aging and average balance of placements in order
to provide you with the most competitive program possible. As always,
our fees are contingent on performance. No Recovery, no fee.
A time tested process…
We are not a letter service.
Claims placed with RMTC follow a process that has been proven highly
effective for over 30 years. RMTC routinely handles claims from
as low as one hundred to over one million dollars. Each claim, regardless
of its balance, is immediately contacted by phone by an experienced
collector. We command an armory of weapons designed to maximize
our ability to recover your receivable.
Although you can mail, e-mail, submit via the Web or fax your claims
to our office, calling our toll free number will allow your Account
Executive to handle claims in a more personalized manner.
Upon receipt of your claims, your Account Executive submits all
pertinent information to our data processing center for immediate
assignment to a collection coordinator specializing in your industry
or geographical location. Simultaneously, a written confirmation
is forwarded to you attention.
Within hours the collection coordinator contacts the debtor to make
demand and arrangements for payment.
Should payment arrangements not be adhered to, the account is forwarded
to our 'in house' licensed private investigation agency (Dakota
Investigations, Inc.). An investigator then assigns the account
to a licensed private investigator in the debtor's jurisdiction.
Every avenue is pursued to secure payment amicably. However, once
all efforts to secure payment are exhausted, our in house legal
department will place your account with a local attorney in the
debtor's venue.
Fast Action, Real Results…
75% of our recoveries are achieved within 20 business days.
Flexible Approach…
The method used to collect each receivable is based on our client's
relationship with the debtor. These methods range from 'soft' to
'very aggressive'.
Quick and timely remittance…
All funds secured by our collection coordinators are processed and
disbursed to you within 30 days.
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